Flood Remediation for KAC
★★★★★
I'm in the process of selling my home while working with a relocation company. The home inspector found a small area of suspected mold so I called Restoration Experts to come out and remediate the spot as required by the relocation company. Dale came out but believed that the spot was a stain and not a true mold growth. He told me he wouldn't feel right charging me for remediation and instead told me a cleaner to buy and spray on the spot to cover my bases. He also wrote a note detailing his findings to the relocation company for me. Dale went above and beyond for me.
KAC
Storm Damage for Brenda Wells
★★★★★
I am a college professor and consultant in the insurance industry. I say that only to let you know that I "know my stuff" when it comes to loss, disaster mitigation, etc. I chose Restoration Experts of NC and they did a great job for me. My home was water damaged due to a clogged line in my air conditioner in the attic. I was traveling for 3 weeks when it happened and came home to find black mold on the walls of my closet and a ton of wet, dirty clothing. Restoration Experts had a crew out within 2.5 hours of my requesting one. Their team was polite, professional, and very detail-oriented. They were also very compassionate with me as someone who had just suffered a somewhat severe property loss. They mitigated the damage quickly, and, set up equipment to dry out all my carpets, walls, etc. I am thrilled with the job that they did, and would use them again anytime.
Brenda Wells
Mold Removal for Diane Frank
★★★★★
They care about their clients and the results of their work
Diane Frank
Sewage Clean up for Timothy Pope
★★★★★
Awesome company
Timothy Pope
Water Extraction for Mackenzie Gossling
★★★★★
We had Restoration Experts of NC come out to look at some possible mold in our home. Although we didn't end up having to use them for work, they were thorough in checking our home to make sure we didn't have any issues. I would definitely use them for future needs!
Mackenzie Gossling
Mold Remediation for Eric Juarez
★★★★★
OUTSTANDING SERVICE! Jake, Ryan, and everyone else that assisted with my water damage did an excellent job. They provided great communication and I was never confused about anything relating to the job or left in the dark. They’re polite, professional, and courteous. I HIGHLY RECOMMEND them to anyone who needs their services.
Eric Juarez
Fire Damage for Josh Centner
★★★★★
Absolutely Amazing Service from Dale Pope at Restoration Experts. We were doing some renovations and had walls removed. The insulation appeared to have mold. We called them and they literally were able to come out within an hour of calling to do an evaluation. Dale was friendly, on-time and most importantly honest. We did not end up having mold and was a huge relief as this was the kids bedroom. Based on this one experience, we will have them as a go-to for any issues in the future. THANKS SO MUCH DALE AND TO THE RESORATION EXPERTS TEAM!!!
Josh Centner
Tree Damage for Mary Rowland
★★★★★
We had an unfortunate incident with a water leak from the upstairs bathroom. I called Restoration Experts and they helped tremendously with advising how to proceed. The work was done so well you can’t tell there was damage done. Every employee I spoke to was friendly and courteous. I will definitely recommend this company to anyone that needs their services.
Mary Rowland
Pipe Burst for Kevin Graybeal
★★★★★
They were prompt reliable experts dealing with my water damage and roof problems. I hope I don't need to, but I would use them again.
Kevin Graybeal
Plumbing Leak for Jake Heath Nix
★★★★★
Great company to work for! They really look after their employees and also maintain a big focus on providing exemplary customer service!
Jake Heath Nix
Water Damage for Yuan-chi Lin
★★★★★
We had water damage in the kitchen cabinet, kitchen floor and crawl space. Restoration Experts responded quickly and sent professionals to our house. They works closely with the insurance company, which makes things much easier for homeowners. We're very satisfied with Shane (Operations VP), the project manager Andrew and their crews' work. Highly recommended for the quick response and high quality work.
Yuan-chi Lin
Water Restoration for Ellen Sitz
★★★★★
My husband and I hired Restoration Experts when one of our bathrooms had water damage due to a leaking toilet. Everyone from Restoration Experts was knowledgeable about how to handle our problem and clean it up. They took the time to explain what happened, how it could be fixed, and how they coordinate with our home insurance company to make the clean up/fix up process easier for us, the home owners. Restoration Experts technicians arrived on time every day, and were so helpful about getting us through this icky situation. We so appreciate their work. Kudos!
Ellen Sitz
Flood Remediation for Marilyn Donovan
★★★★★
We recently experienced a water break while out of town. When we got home we had found that the water had saturated a large portion of our home. The damage to the sub-flooring was extensive. I contacted Restoration Experts and received an immediate response. Dale came to our home on the weekend to do a primary inspection and get the ball rolling for us. Dale and the rest of the crews began the grueling process of removing the damaged materials so that the drying process could begin. It took several days to complete the demo and drying. The work crews were excellent, working fast and efficiently with attention to details. Jacob was fantastic, he was able to assist us working through our insurance coverage and answering all of our many questions. I would Highly Recommend RESTORATION EXPERTS OF NC. These guys are Awesome.
Marilyn Donovan
Storm Damage for Kathi Parker
★★★★★
I can offer an unreservedly positive recommendation for Restoration Experts, Inc. Shane worked effectively with my insurance company, providing thorough, well documented estimates for the full breadth of services required to completely restore water damaged areas in my home. The Project Manager, Andrew, clearly communicated and expertly negotiated schedules throughout the process to ensure that my expectations were not only met, but exceeded. Work crews performed thorough, meticulous work on time and within budget to mitigate water/mold damage, replace my entire roof, and paint walls and ceilings in several downstairs rooms as well as half the garage. Managers, supervisors and work crew members were efficient, professional, polite and responsive to requests, such as moving large furniture items, etc. On site supervisors identified materials inconsistent with bid specifications and arranged for replacement with upgraded shingles prior to beginning work. My new roof is gorgeous; the indoor and garage paint jobs make the rooms look almost brand new. My neighbors have requested referral information so they can contact Restoration Experts to do their roofs. I will definitely use this company again for future work in my own home.
Kathi Parker
Mold Removal for John Gray
★★★★★
We are so pleased with the work Restoration Experts of NC did on our home. After a wild hailstorm came through we weren't sure what to do. Daniel and his crew (Dale, Frank and others) went above and beyond to repair and improve our home. They were considerate and super kind to my wife and two boys throughout our project. They did an amazing job working around the rainy weather and the end result is better than we could have asked for! Highly recommended for service and quality of work!
John Gray
Sewage Clean up for Bobbie Ingano White
★★★★★
Highly recommend this company! We had a mold problem and Jake came out ASAP and answered all our questions. He told us what was the best way to effectively get rid of it at a reasonable cost without worry of chemicals with having pets and a newborn. We now are mold free! I also need to give a shout out to Patti, who works in the office.. she was a great help in getting everything set up.
Bobbie Ingano White
Water Extraction for Kimberly Beardsley
★★★★★
They are the most caring group of people. Respect the client & home. Can not say enough great things!
Kimberly Beardsley
Mold Remediation for Matthew Rubin
★★★★★
Terrific company, they did exactly what they said they would do. I would highly recommend.
Matthew Rubin
Fire Damage for Kenneth Marks
★★★★★
The team did a good job and provided a solid value in helping us recover from a pipe break that caused us to replace part of the left side of the outside of our house. In addition, they were able to make some upgrades and improvement ...and did a very nice job. I would hire them again. Kenneth (in Raleigh)
Kenneth Marks
Tree Damage for Dat Intellegent Mamello
★★★★★
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Dat Intellegent Mamello