We Help Improve Policyholder Retention and Boost Word of Mouth Referrals!
Many agents are realizing the critical
importance of adding value through outstanding policyholder service in today’s increasingly competitive insurance market. The best and most important time to accomplish this is when policyholders actually have to file a claim!
If you’re policyholders get an 800 number and a “good luck” from you when they have property damage, you’re missing out on a golden opportunity to deliver unmatched service.
Restoration Experts of North Carolina works well with agents because we know they:
- Need to find ways to increase policyholder retention.
- Are looking to create cheerleaders who generate word-of-mouth referrals for new business.
- Need a competitive edge against-increasing online and “Main Street” competition.
- Hate being blamed when they have to deny coverage on a questionable loss.
- Want a way to control loss ratios and increase incentives.
How to Gain a Clear Selling Advantage
Many policyholders are “breaking up” with their agent at the click of a mouse because they can’t tell the difference between you and the competition (other than price). Your personal involvement during the claims process can communicate a value proposition that can’t be met by your competition, providing your policyholders with real reasons to stay with you!
Claim Involvement is Easy
Our Agency Support Program can provide you with ways to deliver unmatched levels of service, which policyholders are promised by advertising, but rarely ever get!
We work under a transparent business model and provide comprehensive documentation in near-real time, giving you a chance to connect with your policyholders when it matters most and creating a permanent record of proper restoration so they can preserve the value of their investment.
An Extension of Your Marketing Team
Our Agency Support Program helps you keep the clients you have, stimulates word-of-mouth referrals that get you new clients and lowers loss ratios. We can provide you with a unique selling proposition, giving clients and prospects tangible and important reasons to work with you!
Contact us to find out what Restoration Experts of North Carolina can do to help facility and property managers prepare!