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Flood Remediation for John Gray
★★★★★
We are so pleased with the work Restoration Experts of NC did on our home. After a wild hailstorm came through we weren't sure what to do. Daniel and his crew (Dale, Frank and others) went above and beyond to repair and improve our home. They were considerate and super kind to my wife and two boys throughout our project. They did an amazing job working around the rainy weather and the end result is better than we could have asked for! Highly recommended for service and quality of work!
John Gray
Storm Damage for KAC
★★★★★
I'm in the process of selling my home while working with a relocation company. The home inspector found a small area of suspected mold so I called Restoration Experts to come out and remediate the spot as required by the relocation company. Dale came out but believed that the spot was a stain and not a true mold growth. He told me he wouldn't feel right charging me for remediation and instead told me a cleaner to buy and spray on the spot to cover my bases. He also wrote a note detailing his findings to the relocation company for me. Dale went above and beyond for me.
KAC
Mold Removal for Alisha Ashworth
★★★★★
Very promptly responded to my inquiry, very thorough, very professional.
Alisha Ashworth
Sewage Clean up for Bobbie Ingano White
★★★★★
Highly recommend this company! We had a mold problem and Jake came out ASAP and answered all our questions. He told us what was the best way to effectively get rid of it at a reasonable cost without worry of chemicals with having pets and a newborn. We now are mold free! I also need to give a shout out to Patti, who works in the office.. she was a great help in getting everything set up.
Bobbie Ingano White
Water Extraction for Barbara Gustinis
★★★★★
I cannot say enough about my experience with Restoration Experts. In a time when I was distraught with significant damage to my home, having this company as YOUR representative made all the difference. It is clear they have operationalized EXCELLENT customer experience. That being said at the end of the day not only is what company you choose which can make a difference but who executes on the service matters. I must give huge props to both Jake Nix and Frank Burke for their empathy, professionalism, constant communications, timeliness, and willingness to answer any and all questions I had, no matter how long it took. I HIGHLY recommend this company....and if you have the opportunity...ask for Jake and Frank. PS I am so pleased with my experience thus far I am engaging them for the entire repair work.
Barbara Gustinis
Mold Remediation for Cat Wood
★★★★★
I highly recommend Restoration Experts of NC! They were timely, professional, and knowledgeable. My husband and I hired them for restoration services in our newly purchased home, specifically from previous water damage. Dale and Frank did a phenomenally detailed job and provided great customer service. I would definitely hire them again.
Cat Wood
Fire Damage for Bea Geesale
★★★★★
Jake came out today and did an inspection for possible mold remediation. Very courteous, kind, and professional! He was thorough and honest. Jake answered all of our questions and gave us a detailed report with photos. We highly recommend!
Bea Geesale
Tree Damage for Tammy Bleu
★★★★★
Jake came out today and did an inspection for possible mold remediation. Very courteous, kind, and professional! He was thorough and honest. Jake answered all of our questions and gave us a detailed report with photos. We highly recommend!
Tammy Bleu
Pipe Burst for JD Young
★★★★★
Jake came out today and did an inspection for possible mold remediation. Very courteous, kind, and professional! He was thorough and honest. Jake answered all of our questions and gave us a detailed report with photos. We highly recommend!
JD Young
Plumbing Leak for Matthew Rubin
★★★★★
Terrific company, they did exactly what they said they would do. I would highly recommend.
Matthew Rubin
Water Damage for Roy Moore
★★★★★
The staff was very professional and did a great job with my ac unit backing up causing water damage on my ceiling and hardwood floors.
Roy Moore
Water Restoration for Timothy Pope
★★★★★
Awesome company
Timothy Pope
Flood Remediation for Justin Matthews
★★★★★
I used these guys in my home for mitigation purposes following a major water leak. Jake and Hannah were great to work with and their response time was very quick. There crew was very professional. Their crew did damage an item or two during the process but my main motivation for leaving this review was because of this. The owner of the company met with me, addressed my concerns and did the right thing when it came to making things right on the damaged items. Integrity was the word that came to mind and that is invaluable in today’s business environment. I’d recommend these guys to anyone and while I Hope I never have to use them again, they would be my first choice if the situation arises again.
Justin Matthews
Storm Damage for Paul Nelson
★★★★★
This is an honest company. I had a water leak issue and called Restoration Experts for a free estimate. They sent out Dale and Connor. They checked my floor and the crawl space and concluded that I could take care of this on my own with a fan and I shouldn't spend any money to have someone else dry the floor. I hope I never really need them, but if I do have another water issue they will be my first call.
Paul Nelson
Mold Removal for Marilyn Kelley
★★★★★
Restoration Experts was great! On Sunday Morning our kitchen ceiling was showing signs of water damage. I responded to their googled listing and was called back Sunday night. Early Monday they arrived to assess the damage and immediately started to remedy and fix it. They had to dry out the bathroom above the kitchen and the space between the bathroom floor and kitchen ceiling. Then they had to replace the ceiling drywall, kill the water stains, and repaint the ceiling and all connecting ceilings. In the process they willing repositioned a light fixture. They finished one day and at the end of that day I could still see water stains, so I contacted them. Early the next morning they arrived and corrected it. During the time they worked on our house, the approximately 10 different men were always punctual, personable, helpful, careful of our belongings and considerate. I rarely rate things at the highest, but they deserved far more than the highest! Tyler Wallace was absolutely the best.
Marilyn Kelley
Sewage Clean up for Nancy Adcock
★★★★★
Everyone I dealt with from the Estimator to the Production Manager, and the teams who came to move the furniture, to the installers - all were professional and did an excellent job. I would call them again if needed.
Nancy Adcock
Water Extraction for Mackenzie Gossling
★★★★★
We had Restoration Experts of NC come out to look at some possible mold in our home. Although we didn't end up having to use them for work, they were thorough in checking our home to make sure we didn't have any issues. I would definitely use them for future needs!
Mackenzie Gossling
Mold Remediation for P. Amisano
★★★★★
Restoration Experts of NC come out to inspect some efflorescence in my crawl space that popped up on an inspection report. They inspected the crawl and were completely honest and transparent, telling me I didn't need any repair work and explain gin what the efflorescence was (salt). They recommended a few small tweaks to increase air flow and minimize water vapor. Couldn't recommend these guys enough. Thanks!
P. Amisano
Fire Damage for Robin Davis
★★★★★
Our project manager, Andrew Draughon, was very responsive, coordinated with all involved vendors and kept us completely informed throughout the entire repair process. The paint matching is perfect and the quality of their work is 10+.
Robin Davis
Tree Damage for Stephani Simon
★★★★★
Excellent company to work with. Very happy with our repairs from start to finish!
Stephani Simon
Pipe Burst for Marilyn Donovan
★★★★★
We recently experienced a water break while out of town. When we got home we had found that the water had saturated a large portion of our home. The damage to the sub-flooring was extensive. I contacted Restoration Experts and received an immediate response. Dale came to our home on the weekend to do a primary inspection and get the ball rolling for us. Dale and the rest of the crews began the grueling process of removing the damaged materials so that the drying process could begin. It took several days to complete the demo and drying. The work crews were excellent, working fast and efficiently with attention to details. Jacob was fantastic, he was able to assist us working through our insurance coverage and answering all of our many questions. I would Highly Recommend RESTORATION EXPERTS OF NC. These guys are Awesome.
Marilyn Donovan
Plumbing Leak for Megan Smith
★★★★★
We contacted Restoration Experts of NC for a second opinion after experiencing water damage to our home. Unfortunately, we were out of their service area; however, the company went above and beyond by offering to come assess our property, give their opinion on necessary repairs, and assist with better understanding the insurance claim process. They were extremely knowledgeable and professional during their visit. They even called to follow up afterwards to address any additional questions. I highly recommended Restoration Experts to anyone in the Raleigh area!
Megan Smith
Water Damage for Ashley Staten
★★★★★
I am thoroughly impressed with the responsiveness and promptness of this company. I experienced water damage to the master bathroom ceiling from the Hvac unit in my attic. I was referred to this company by a coworker. My initial interaction was nothing less than perfect. The receptionist was extremely courteous. She conducted several follow ups to ensure I was informed about the process. Dale Pope was also pivotal in ensuring this process was pleasant. Fortunately, I was able to get someone to come out quickly to assess the damage. Hannah Lennon (Marketing Manager) arrived at my residence on time and ready to work! She was prepared, professional and truly took the time to explain the extent of damage, need for water mitigation/mold concern and final repairs. Her professionalism truly set the bar...I highly recommend this company!
Ashley Staten
Water Restoration for Kevin Graybeal
★★★★★
They were prompt reliable experts dealing with my water damage and roof problems. I hope I don't need to, but I would use them again.
Kevin Graybeal
Flood Remediation for Eric Juarez
★★★★★
OUTSTANDING SERVICE! Jake, Ryan, and everyone else that assisted with my water damage did an excellent job. They provided great communication and I was never confused about anything relating to the job or left in the dark. They’re polite, professional, and courteous. I HIGHLY RECOMMEND them to anyone who needs their services.
Eric Juarez