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Flood Remediation for Ashley Staten
★★★★★
I am thoroughly impressed with the responsiveness and promptness of this company. I experienced water damage to the master bathroom ceiling from the Hvac unit in my attic. I was referred to this company by a coworker. My initial interaction was nothing less than perfect. The receptionist was extremely courteous. She conducted several follow ups to ensure I was informed about the process. Dale Pope was also pivotal in ensuring this process was pleasant. Fortunately, I was able to get someone to come out quickly to assess the damage. Hannah Lennon (Marketing Manager) arrived at my residence on time and ready to work! She was prepared, professional and truly took the time to explain the extent of damage, need for water mitigation/mold concern and final repairs. Her professionalism truly set the bar...I highly recommend this company!
Ashley StatenAshley Staten - Holly Springs NC
Google
Storm Damage for JD Young
★★★★★
Jake came out today and did an inspection for possible mold remediation. Very courteous, kind, and professional! He was thorough and honest. Jake answered all of our questions and gave us a detailed report with photos. We highly recommend!
JD YoungJD Young
Facebook
Mold Removal for Marilyn Donovan
★★★★★
We recently experienced a water break while out of town. When we got home we had found that the water had saturated a large portion of our home. The damage to the sub-flooring was extensive. I contacted Restoration Experts and received an immediate response. Dale came to our home on the weekend to do a primary inspection and get the ball rolling for us. Dale and the rest of the crews began the grueling process of removing the damaged materials so that the drying process could begin. It took several days to complete the demo and drying. The work crews were excellent, working fast and efficiently with attention to details. Jacob was fantastic, he was able to assist us working through our insurance coverage and answering all of our many questions. I would Highly Recommend RESTORATION EXPERTS OF NC. These guys are Awesome.
Marilyn DonovanMarilyn Donovan
Google
Sewage Clean up for Nancy Adcock
★★★★★
Everyone I dealt with from the Estimator to the Production Manager, and the teams who came to move the furniture, to the installers - all were professional and did an excellent job. I would call them again if needed.
Nancy AdcockNancy Adcock
Google
Water Extraction for P. Amisano
★★★★★
Restoration Experts of NC come out to inspect some efflorescence in my crawl space that popped up on an inspection report. They inspected the crawl and were completely honest and transparent, telling me I didn't need any repair work and explain gin what the efflorescence was (salt). They recommended a few small tweaks to increase air flow and minimize water vapor. Couldn't recommend these guys enough. Thanks!
P. AmisanoP. Amisano
Google
Mold Remediation for Marilyn Kelley
★★★★★
Restoration Experts was great! On Sunday Morning our kitchen ceiling was showing signs of water damage. I responded to their googled listing and was called back Sunday night. Early Monday they arrived to assess the damage and immediately started to remedy and fix it. They had to dry out the bathroom above the kitchen and the space between the bathroom floor and kitchen ceiling. Then they had to replace the ceiling drywall, kill the water stains, and repaint the ceiling and all connecting ceilings. In the process they willing repositioned a light fixture. They finished one day and at the end of that day I could still see water stains, so I contacted them. Early the next morning they arrived and corrected it. During the time they worked on our house, the approximately 10 different men were always punctual, personable, helpful, careful of our belongings and considerate. I rarely rate things at the highest, but they deserved far more than the highest! Tyler Wallace was absolutely the best.
Marilyn KelleyMarilyn Kelley
Google
Fire Damage for Barbara Gustinis
★★★★★
I cannot say enough about my experience with Restoration Experts. In a time when I was distraught with significant damage to my home, having this company as YOUR representative made all the difference. It is clear they have operationalized EXCELLENT customer experience. That being said at the end of the day not only is what company you choose which can make a difference but who executes on the service matters. I must give huge props to both Jake Nix and Frank Burke for their empathy, professionalism, constant communications, timeliness, and willingness to answer any and all questions I had, no matter how long it took. I HIGHLY recommend this company....and if you have the opportunity...ask for Jake and Frank. PS I am so pleased with my experience thus far I am engaging them for the entire repair work.
Barbara GustinisBarbara Gustinis
Google
Tree Damage for Diane Frank
★★★★★
They care about their clients and the results of their work
Diane FrankDiane Frank
Facebook
Pipe Burst for Tammy Bleu
★★★★★
Jake came out today and did an inspection for possible mold remediation. Very courteous, kind, and professional! He was thorough and honest. Jake answered all of our questions and gave us a detailed report with photos. We highly recommend!
Tammy BleuTammy Bleu
Facebook
Plumbing Leak for Joel Sullivan
★★★★★
I have used Restoration Experts on a number of jobs. I have my own Real Estate firm and I count on Restoration Experts of NC to give me 110% each time I do business with them, as they too are a reflection upon me and my customers. I have always had great service and a complete understanding of each job that was taking place. They are very knowledgeable and have earned my trust through each service they have provided.
Joel SullivanJoel Sullivan - Raleigh NC
Google
Water Damage for Kimberly Beardsley
★★★★★
They are the most caring group of people. Respect the client & home. Can not say enough great things!
Kimberly BeardsleyKimberly Beardsley
Facebook
Water Restoration for Ellen Sitz
★★★★★
My husband and I hired Restoration Experts when one of our bathrooms had water damage due to a leaking toilet. Everyone from Restoration Experts was knowledgeable about how to handle our problem and clean it up. They took the time to explain what happened, how it could be fixed, and how they coordinate with our home insurance company to make the clean up/fix up process easier for us, the home owners. Restoration Experts technicians arrived on time every day, and were so helpful about getting us through this icky situation. We so appreciate their work. Kudos!
Ellen SitzEllen Sitz - Apex NC
Google
Flood Remediation for geigerjkbd
★★★★★
We are in the middle of replacing our kitchen cabinets. While removing our island, the guys accidentally broke both our hot and cold water PVC pipes. Water everywhere. Our plumber recommended Restoration Experts over our concerns for how much water ended up under the hardwood floors. I called at 7pm and spoke to Hannah. To my amazement she came right over. She used a moisture sensing meter and found a few areas of concern. Two days later, she came back and checked again. To our relief, everything was good. I would not hesitate to use Restoration Experts again and highly recommend them to anyone in need of their service.
geigerjkbdgeigerjkbd
Google
Storm Damage for Cat Wood
★★★★★
I highly recommend Restoration Experts of NC! They were timely, professional, and knowledgeable. My husband and I hired them for restoration services in our newly purchased home, specifically from previous water damage. Dale and Frank did a phenomenally detailed job and provided great customer service. I would definitely hire them again.
Cat WoodCat Wood
Google
Mold Removal for Stephani Simon
★★★★★
Excellent company to work with. Very happy with our repairs from start to finish!
Stephani SimonStephani Simon
Google
Sewage Clean up for Megan Smith
★★★★★
We contacted Restoration Experts of NC for a second opinion after experiencing water damage to our home. Unfortunately, we were out of their service area; however, the company went above and beyond by offering to come assess our property, give their opinion on necessary repairs, and assist with better understanding the insurance claim process. They were extremely knowledgeable and professional during their visit. They even called to follow up afterwards to address any additional questions. I highly recommended Restoration Experts to anyone in the Raleigh area!
Megan SmithMegan Smith
Google
Water Extraction for Tricia Jolin
★★★★★
Ryan S. and Team came to our rescue during Chrtimas. They responded to our call immediately and did excellent work. They were not only super friendly but explained everything they we’re doing and did superior research work. I would highly recommend Restoration Experts of NC for any of your restoration needs!
Tricia JolinTricia Jolin - Holly Springs NC
Google
Mold Remediation for Eric Juarez
★★★★★
OUTSTANDING SERVICE! Jake, Ryan, and everyone else that assisted with my water damage did an excellent job. They provided great communication and I was never confused about anything relating to the job or left in the dark. They’re polite, professional, and courteous. I HIGHLY RECOMMEND them to anyone who needs their services.
Eric JuarezEric Juarez
Google
Fire Damage for Justin Matthews
★★★★★
I used these guys in my home for mitigation purposes following a major water leak. Jake and Hannah were great to work with and their response time was very quick. There crew was very professional. Their crew did damage an item or two during the process but my main motivation for leaving this review was because of this. The owner of the company met with me, addressed my concerns and did the right thing when it came to making things right on the damaged items. Integrity was the word that came to mind and that is invaluable in today’s business environment. I’d recommend these guys to anyone and while I Hope I never have to use them again, they would be my first choice if the situation arises again.
Justin MatthewsJustin Matthews
Google
Tree Damage for John Gray
★★★★★
We are so pleased with the work Restoration Experts of NC did on our home. After a wild hailstorm came through we weren't sure what to do. Daniel and his crew (Dale, Frank and others) went above and beyond to repair and improve our home. They were considerate and super kind to my wife and two boys throughout our project. They did an amazing job working around the rainy weather and the end result is better than we could have asked for! Highly recommended for service and quality of work!
John GrayJohn Gray - Raleigh NC
Google