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Restoration Experts of North Carolina

The Best Water Remediation in Raleigh, NC

For most homeowners, the thought of dealing with water damage is about as attractive as going to the dentist for a root canal, if not worse. If the recent destruction caused by Hurricane Ida taught us anything, it's that water damage can be catastrophic. The source of water damage can come from many different sources, including natural causes like rainstorms and internal property issues like pipe bursts. From plumbing problems to full-on floods, water damage in Raleigh, NC, can weaken your home's structure and even cause your family to fall ill. That's why it is so important that you address water damage in your home as soon as possible.

At Restoration Experts of North Carolina, we understand that dealing with water damage can seem like a losing effort. With our team by your side, however, you don't have to lose hope. We provide comprehensive water remediation in Raleigh, from initial documentation of your damage to the time that we mitigate your problem. With a team of IICRC certified technicians and high-tech inspection tools, we have the experience and the innovation to restore your home or business to its original beauty.

Fire Damage Restoration Raleigh, NC
Service Areas

With years of experience in the water damage restoration industry, there is no project too small or complex for our team to handle. Our customers are our top priority, and there are no exceptions to that rule.

At the end of the day, our clients choose Restoration Experts of North Carolina for three reasons:

Trustworthy Water Damage Mitigation Services

Trustworthy Water Damage Mitigation Services

Our goal is to restore your losses using mitigation techniques whenever possible to help restore your property to its original condition. If reconstruction is required, we will handle every aspect of your loss through a single, dependable point of contact.

Transparent Restoration with NoHidden Fees

Transparent Restoration with NoHidden Fees

At Restoration Experts of North Carolina, we make it a priority to provide our customers with comprehensive documentation and step-by-step status updates. Our transparent business model makes it easy for our customers to understand our water remediation progress. That way, you know exactly where we're at with your project and have a permanent record of your home or businesses restoration. You won't ever have to worry about hidden fees, unauthorized charges, or annoying efforts to sell you additional products or services.

Re-Defining Full-Service Water Clean-Up in Raleigh

Re-Defining Full-Service Water Clean-Up in Raleigh

Our goal is to be your one-stop source for water remediation in North Carolina. To help achieve this goal, we offer a wide range of additional services on top of our already stellar water damage restoration services. We combine our unmatched expertise with strategic partnerships to better serve our customers. We can provide all you need, from interior design consultations and decorating services to replacement furniture and appliances for your home or business. We are committed to giving our customers informative, effective, streamlined water remediation services in Raleigh.

Common Signs of Water Damage in Raleigh, NC

Water damage can happen to any structure, from large storefronts in town to suburban homes outside of the city. Incidents that cause water damage can happen at any time, making them particularly hard to remediate for non-professionals. To make matters worse, spotting signs of water damage isn't as easy as you might think. Some signs are obvious, while others are subtle and even hidden. However, one of the best ways to address water damage in your home or business is to keep a sharp eye out for the following signs, so that you can treat the problem quickly and get back to normal life.

 Damage Restoration Raleigh, NC
Signs of Water Damage Outside

Looking for signs outside is a great place to start, as it can narrow down external sources of water leaks. Keep an eye out for the following signs outside:

  • Windows and Door Frames: Check to see if there is any separation between your windows and door frames. Even small separations can lead to moisture leaking into your home or business, leading to mold growth.
  • Cracked or Missing Shingles: Severe rainstorms, tornadoes, and hurricanes are notorious for causing extensive water damage. Powerful natural disasters often strip residential and commercial roofs of shingles and flashing. When this happens, water can leak in through your roof and cause a litany of issues.
  • Ground Slope: Double check that your structure is sitting on the highest point on your property, with the ground sloping away from your home or business. If the ground slopes towards your home, you may be looking at water accumulation problems. When this happens, your foundation is at risk because water will accumulate on the sides of your structure. Eventually, this water can find its way inside.
Signs of Water Damage Inside

After you're done checking for signs of water damage outside, it's time to move indoors. Obviously, if you spot any of the following signs, your family could be at risk. It's important to call Restoration Experts of North Carolina to schedule an inspection to determine the extent of your damage.

  • Sagging Spots on Floor: Sagging occurs around showers, sinks, and bathtubs. Also, check around appliances like dishwashers, water heaters, and washing machines.
  • Water Rings: Look for water rings on your ceilings and walls, as they can be signs of leaky pipes. It's a good idea to check for water rings regularly, even if you don't suspect any water damage.
  • Warped Tiles: Water damage to wood and laminate flooring will cause it to warp, bend, and split. Be sure to go out of your way to inspect areas that you might not think of checking, like corners of rooms you don't go in often.
  • Musty Smell: If you suspect water damage is occurring, trust your sense of smell. If odors of must or mildew are present, you likely have water damage in some form.
  • Rust: Examine your water heater for signs of rust, which can indicate a current or past leak.
  • Watermarks: Check inside and under your cabinets, especially in your bathrooms and kitchen areas. If you see signs of discoloration and warping, you could have water damage in your home or business due to a leaking pipe.

Risks of Water Damage in Raleigh, NC

If your home or business was recently flooded or you have had recent water damage, it is crucial to dry out your home or place of work ASAP. There are many risks associated with floods and leaks. One of the most common risks in situations like these is when water becomes contaminated. Contamination can happen when a sewer pipe bursts or a body of water floods into your home, like from a river or creek. Contaminated water often contains bacteria and microorganisms that can result in serious conditions like giardia. Even clean water can be a risk when stands for too long, since mosquitoes and other bugs breed in such conditions. Bugs that die in the water and critters that hatch eggs spread bacteria and attract even more bugs to the area.

After water recedes, the dampness left behind can cause fungus and mold growth - both of which can be detrimental to your health, especially if you have respiratory issues like asthma or have allergies.

Whether you have a small damp spot in your basement or severe flooding from a storm, do not take water damage lightly. Waiting to fix the issue will have a huge impact on your wallet, and more importantly, your family's health.

Restoration Experts of North Carolina utilize the latest high-tech inspection tools like thermal imaging to discover the extent of your water damage. Using pumps, we extract the water and then use high-powered fans and heaters until your business or home is dry. While we're drying your property, our team monitors and documents the entire process. We also specifically address any health hazards that can be associated with more severe categories of water damage.

 Mold Remediation Raleigh, NC
If your property has flooded, you could be at risk from the following kinds of water leaks:
Clean Water
Clean Water

this water comes from broken or frozen pipes, failed water heaters, roof leaks, ice maker hoses, and more.

Grey Water
Grey Water

grey water is contaminated due to soiling like body oils, laundry soils, food stains, etc. This type of water often originates from dishwashers, washing machines, tub overflows, and hot tubs.

Black Water
Black Water

this type of water contains thousands of bacteria, protozoa, and disease-causing viruses. Black water most often comes from septic back-ups and overflows, sewer leaks, and toilet overflows.

What to Do When You Have Water Damage in Raleigh, NC

When your property floods, the first step you should take is to call a qualified contractor to help facilitate your water clean-up in Raleigh, NC. Restoration Experts of North Carolina has restored countless water losses and knows what needs to be done to get your home or business back to pre-loss condition. In situations like these, you must act fast to prevent damages and illnesses. Also, many home insurance policies require the homeowner to do everything in their power to protect the property from further damage. That's where Restoration Experts of North Carolina comes in. We'll bill your insurance company directly and will handle all the necessary water remediation work, so that you can focus on your family and your day-to-day responsibilities. Our team is on-call 24-hours a day and will be on our way to your home or business fast.

Since it'll take us a few minutes to arrive, consider the following pointers to help minimize property damage and speed up the restoration of your home:

 Mold Removal Raleigh, NC
  • If water has come from a contaminated source like your toilet, avoid all contact with the water.
  • If you do come into contact, clean yourself as soon as possible.
  • If safely accessible, turn off the source of water.
  • Turn off all power to the affected areas if circuit breakers are safe to access.
  • Remove we books, newspapers, rugs, and other such items. They will stain your home.
  • Blot pooling water with a mop or towels.
  • Remove water-sensitive items from wet areas. Prop them up in a dry, safe place.
  • Prevent additional damage to your furniture by placing plywood or foil underneath the legs.
  • Hang curtains and drapes that are wet in a dry room.
  • Avoid using fans or any electrical devices when standing on wet flooring.
  • Wait for professionals to dry your home or business. Do not use a standard vacuum cleaner, as water can damage these devices.
Steps to Take if You Have Sewage

Steps to Take if You Have Sewage or Black Water Damage

First things first - call Restoration Experts of North Carolina ASAP if you know for a fact that you have a black water leak. Black water contains disease-causing viruses and a plethora of bacteria that can be harmful to you or your children. If a sewage line leaks or your toilet overflows significantly, use our 24-hour emergency line, and our team will come to your location quickly. Until we arrive, take these steps to minimize black water damage in Raleigh, NC.

  • Stay far away from areas affected by black water.
  • Plug all of your toilets with a string mop or wadded rags if you have had an overflow event.
  • Turn off your HVAC system. Cover exposed vents to prevent water from infiltrating your air ducts.
  • If the source of black water is coming from outside, be sure to turn off all water connections at their entry points.
 Home Restoration Companies Raleigh, NC

Restoration Experts of North Carolina is Here for You

Whether your home was flooded from a hailstorm or you have an overflowing dishwasher, we are here to help. Our primary goal is to provide your family or customers with the most effective water remediation in Raleigh, NC. That way, you can rest easy knowing you have a team of professionals on your side who are qualified and capable of full-serve water clean-up. Remember, if your home is affected by water damage, time is of the essence.

We're only a call away from keeping your home or business dry and safe.
Contact us

Latest News in Raleigh, NC

Alligator joins drive-thru breakfast crowd at Bojangles in North Carolina, video shows

An apparently hungry alligator showed up with the breakfast crowd at a Bojangles on the North Carolina coast.It happened Saturday, May 7, in Southport — about 160 miles southeast of Raleigh — and video shared on Facebook shows the alligator controlled the sidewalk while customers sat in their car.Bart Gore was among the drivers waiting at the drive-thru that morning.“Right before I got to the speaker to place my order, I noticed the alligator crossing the parking lot, heading towards the building,&rdquo...

An apparently hungry alligator showed up with the breakfast crowd at a Bojangles on the North Carolina coast.

It happened Saturday, May 7, in Southport — about 160 miles southeast of Raleigh — and video shared on Facebook shows the alligator controlled the sidewalk while customers sat in their car.

Bart Gore was among the drivers waiting at the drive-thru that morning.

“Right before I got to the speaker to place my order, I noticed the alligator crossing the parking lot, heading towards the building,” Gore told McClatchy News.

“I was quite surprised. It didn’t seem like anyone really noticed him at first.”

Gore’s says the alligator eventually “laid down on the concrete” in front of the restaurant, as if waiting for its order.

It wasn’t clear what the sharp-toothed creature was after, Gore said. But Bojangles restaurants are known for emitting the alluring scent of spicy fried chicken and seasoned fries. The chain is based in Charlotte.

“Once people finally noticed (it), they kept plenty of space between him and them,” Gore said. “I filmed for just a moment and then continued on up to the speaker to order my breakfast.”

American alligators are native to southeastern North Carolina, and Gore suspects this one came from a pond across the street. It appeared to be about 4 feet long, which qualifies as a juvenile among a species known to reach 13 feet in North Carolina.

“He was still laying down in front of Bojangles when I left,” Gore says.

The video has gotten nearly 1,000 reactions and comments since being posted May 7 on Facebook, including offers to pay for the gator’s order — if he got it to go.

“Somebody get that gator a biscuit,” Heather Whitney Kuykendall posted.

“I would lose my ever loving mind if I saw that on the sidewalk!” Julie Martin wrote.

“Well it did say curbside pickup. Smart alligator,” Marian Rasmussen Nelke said.

This story was originally published May 9, 2022 11:36 AM.

Study: Most NC hospitals earned As for patient safety. One got an F. What grade did yours get?

RALEIGH, N.C. (WNCN) — North Carolina has the highest rate of safe hospitals in the nation, a watchdog organization says.Nearly 60 percent of hospitals in the state earned a grade of A based on 30 ways to measure patient safety as determined by the Leapfrog Group, which released its biannual letter grades for safety Tuesday.The group says its grades focus on hospitals’ ability to protect patients from preventable errors, accidents, in...

RALEIGH, N.C. (WNCN) — North Carolina has the highest rate of safe hospitals in the nation, a watchdog organization says.

Nearly 60 percent of hospitals in the state earned a grade of A based on 30 ways to measure patient safety as determined by the Leapfrog Group, which released its biannual letter grades for safety Tuesday.

The group says its grades focus on hospitals’ ability to protect patients from preventable errors, accidents, injuries and infections.

It found 59.8 percent of the 87 hospitals it evaluated in North Carolina earned the top grade, pushing it slightly ahead of Virginia at 59.2 percent. Virginia was No. 1 in the previous rankings in Fall 2021 at 56.2 percent, a fraction of a percentage point ahead of North Carolina.

The Leapfrog Group says these latest grades illustrate the impact of COVID-19 on patient safety — most notably, how strains on the health care system during the pandemic led to worse care overall for patients.

“The health care workforce has faced unprecedented levels of pressure during the pandemic, and as a result, patients' experience with their care appears to have suffered,” said Leah Binder, president and CEO of The Leapfrog Group. “We commend the workforce for their heroic efforts these past few years and now strongly urge hospital leadership to recommit to improved care — from communication to responsiveness — and get back on track with patient safety outcomes.”

The group found 52 of the 87 hospitals that were evaluated received As, with another 22 earning Bs and 12 more receiving Cs.

The only hospital in the state that did not receive an A, B or C was Granville Medical Center in Oxford, which was given an F after getting a D last fall. A spokeswoman for the hospital did not immediately return a phone message and an email seeking comment or an explanation.

Among the largest hospitals in the Triangle:

DUKE

Duke Raleigh Hospital, Duke Regional Hospital and Duke University Hospital have all received straight As since at least Spring 2019.

WAKEMED

All three WakeMed hospitals in the area — Cary, North and Raleigh — received As both now and in Fall 2021, when they got their grades up. WakeMed Cary Hospital received four straight Cs from Fall 2019 through Spring 2021, while WakeMed Raleigh Hospital had three consecutive Bs from Spring 2020-Spring 2021. The first grade WakeMed North received came in Fall 2021, and it was an A.

UNC

The University of North Carolina Hospitals in Chapel Hill received a second consecutive C after getting straight As from Spring 2019-Spring 2021. UNC Rex Hospital has received straight As since Leapfrog began issuing those report cards in 2012.

"No matter the score we receive, A to C, we are always on the quest for continuous improvement," UNC Health spokesman Alan Wolf said. "Leapfrog is one of the many metrics we use to gauge our progress and it provides us with valuable information to continually improve quality and patient safety. Across UNC Health, our clinical teams and hospital leaders share best practices and collaborate on ways to further our mission of improving the health of all North Carolinians.

"Our clinical leaders and quality improvement team at UNC Medical Center in Chapel Hill continue to make improvements in all key measurements of patient safety," he continued. "We expect its Leapfrog grade will improve soon."

CAPE FEAR VALLEY

The Fayetteville hospital received its second straight C after receiving five straight As from Spring 2019-Spring 2021.

North Hills unveils its biggest skyscraper yet. See the view of Raleigh from the top.

The North Hills skyline got a whole lot taller this spring, with Kane Realty Corporation unveiling its tallest — and most expensive — apartment building yet after a speedy two years of construction.Last month, residents began moving into the glittering, amenity-rich tower on Six Forks Road that Kane has branded The Eastern.Wesley Jones, the senior leasing and marketing specialist at Kane Residential, descri...

The North Hills skyline got a whole lot taller this spring, with Kane Realty Corporation unveiling its tallest — and most expensive — apartment building yet after a speedy two years of construction.

Last month, residents began moving into the glittering, amenity-rich tower on Six Forks Road that Kane has branded The Eastern.

Wesley Jones, the senior leasing and marketing specialist at Kane Residential, described the building as “very upscale” and giving “high-end hotel feels.”

“It definitely feels a lot more metropolitan than anything else out there,” Jones said. “We’ve tried not to miss any details.”

At 36 stories and 354 feet, it’s the tallest building outside of downtown Raleigh and the tallest strictly residential building in Wake County.

There are three skyscrapers at least 400 feet tall downtown — PNC Plaza, primarily an office building with some condos; Two Hannover Square, an office building instantly recognizable for its giant BB&T (now known as Truist) logo; and the Wells Fargo Capital Center office building.

Haley Dunlap and Noah Troncoso, a young couple who first moved to North Hills three years ago, moved in last week.

“You can tell his place was really trying to cater to the young professional working from home,” Troncoso said.

Dunlap works in real estate, and Troncoso is a software engineer. Their first experience living in North Hills was in The Dartmouth.

“It gives me a small town-vibe in a big city,” Dunlap said of North Hills. “It’s really, really fun. It makes me feel at home.”

Mike Devine, who works for a Triangle biotech company, relocated to The Eastern from a downtown high-rise.

“I feel like there’s a lot of momentum in North Hills,” Devine said. “It seems like there’s a lot of thought put into it.”

Jones said residents can move into the first 20 floors. About a quarter of the building’s 376 units were leased as of May 6.

The building will be available for occupation in stages, “finishing from the bottom-up.”

Jones said the tenants are of all ages, a mix of locals and transplants.

“It really is a huge melting pot,” he said.

The building’s amenities are designed to dazzle, with a 36th floor rooftop lounge with a panoramic view of the city, a resort-style pool deck with TVs integrated in the cabanas, and a lounge with pool tables.

A full-service concierge is on hand in the lobby to handle residents’ deliveries and schedule personal training, pet care, home cleaning, car detailing and restaurant reservations.

There’s a sauna and spa treatment room, plus a separate pet spa.

The 24-hour gym has two Peloton exercise bikes and 17 other cardio machines, plus equipment for CrossFit, yoga, barre and TRX training.

There’s also a selection of Wi-Fi serviced offices and meeting areas for those who work from home.

Things don’t come cheap, however.

The most affordable floor plans have price-tags that resemble mortgage payments for small single-family homes. Studios start at $1,525, one-bedrooms at $2,075, two-bedrooms at $2,610 and three-bedrooms at $5,540.

The Eastern boasts the most expensive rentals on the market in Raleigh, in fact, asking over $14,000 a month for a pair of 2,286-square-foot penthouses.

Five of the penthouses — they’re marketing 21 units on the top three levels as penthouse apartments — have been rented and will be move-in ready June 1, according to Jones.

Raleigh teen on his own after dad dies of COVID-19 as US nears 1M coronavirus deaths

RALEIGH, N.C. (WNCN) The United States is approaching its one-millionth COVID-related death.The number itself is hard to imagine, but every single one of those deaths is someone’s family member, friend, or coworker — and those left behind are forever changed.For Jimmy Liles, the goats, turkeys, chickens and a pig that all live in his backyard are also family. Caring for them is a passion he shared with his father.“It was pretty much me and my dad for a long time,” Liles explained.A single f...

RALEIGH, N.C. (WNCN) The United States is approaching its one-millionth COVID-related death.

The number itself is hard to imagine, but every single one of those deaths is someone’s family member, friend, or coworker — and those left behind are forever changed.

For Jimmy Liles, the goats, turkeys, chickens and a pig that all live in his backyard are also family. Caring for them is a passion he shared with his father.

“It was pretty much me and my dad for a long time,” Liles explained.

A single father, Liles’ dad worked to make sure his son had what he needed and could do what he loved.

“He worked 24-7 and he did whatever he could for me,” Liles said. “He was pretty much that big figure in my whole entire life. He taught me how to do everything, raised me. He was the only true person I knew as family.”

Over the winter, as his dad battled COVID-19, Jimmy Liles became the constant presence his father had always been for him.

“I was there every step of the way, and I was with him the last eight hours he was here in this world,” he said.

His dad’s death left him lost.

“I never done anything without him by my side,” Liles said.

At 18, the high school senior went home to take care of the animals and the house he and his dad shared for as long as he can remember.

“I had to learn, over these past five months, how to pay bills, how to manage everything, car insurance, cooking my own food,” he said.

Work, school, and basketball keep him busy, but he’s constantly reminded that he’s on his own.

“When I broke my wrist, I was flooded with ‘what am I going to do now — I’ve got to work’,” he said, gesturing toward his arm in a sling.

It’s even more difficult knowing his dad will miss the moments they both dreamed of.

“He doesn’t get to see me graduate,” Liles said sadly.

As difficult as life has become, he is determined to keep going, and he’s grateful for everyone who has contributed to a GoFundMe page he set up to help pay the bills. The page has already raised more than $90,000.

He says he thinks many of the donors were inspired by his dad’s kindness. That’s something he works to emulate.

“I just take every day and do the things that he’d want me to do,” Liles explained. “I still have a lot to accomplish.”

He said he’s working hard to make his dad proud.

“I hope up there he’s looking down and smiling a little bit,” Lile’s said.

$1 billion project ‘The Exchange Raleigh’ going vertical soon

RALEIGH, N.C. (WNCN) — What do you get when you combine a 40-acre plot of land and $1 billion? A mixed-use development including nearly 1-million-square feet of office spaces, 300 hotel rooms, more than 1,000 apartments and a 4-acre park.The Exchange Raleigh, formerly called Midtown Exchange, has reached a new milestone.In a Tuesday announcement from the project’s Raleigh-based developer, Dewitt Carolinas, officials said onsite infrastruct...

RALEIGH, N.C. (WNCN) — What do you get when you combine a 40-acre plot of land and $1 billion? A mixed-use development including nearly 1-million-square feet of office spaces, 300 hotel rooms, more than 1,000 apartments and a 4-acre park.

The Exchange Raleigh, formerly called Midtown Exchange, has reached a new milestone.

In a Tuesday announcement from the project’s Raleigh-based developer, Dewitt Carolinas, officials said onsite infrastructure is finished. The next step is groundbreaking and taking the project vertical, which is expected to begin in June.

“With onsite infrastructure in place, we have created building pads that are ready for vertical construction, allowing the multi-family, commercial and retail projects to proceed more quickly and in tandem,” said Dewitt Carolinas CEO Todd Saieed.

The Exchange Raleigh has a total estimated value of over $1 billion with an expected 7–10 year build-out timeframe.

Located approximately 1 mile from North Hills, The Exchange Raleigh will be situated off the intersection of Wake Forest Road and St. Albans Drive, across from Duke Raleigh Hospital and adjacent to Holly Park shopping center.

The Exchange Raleigh development was first announced two and half years ago, but Dewitt Carolinas has had possession of the land since purchasing in 1999.

A prominent piece of the 40-acre project will be an office tower made up of two connected 12-story mirror buildings.

The building on the left of the below photo, called 1000 Social, will be completed in phase one of construction, while the building to the right, called 2000 Social, will be completed in the project’s second phase along with the connecting sky bridge.

“We are eager to begin construction on the office tower and create what will undoubtedly be a world-class business address in a thriving urban development,” said Saieed.

1000 Social and 2000 Social will combine to bring approximately 700,000 square feet of Class A office space. Starting out, 1000 Social will deliver the first 330,000 square feet of office space along with 20,000 square feet of retail and 7,500 square feet of meeting and AV conference space.

Dewitt Carolinas has contracted with Brassfield & Gorrie to be the contractor for the construction of 1000 Social and Rule Joy Trammell + Rubio, LLC, of Atlanta is the architect.

Outside of these large towers for businesses, The Exchange Raleigh is also set to be a shopping and dining destination with about 125,000 square feet of retail and restaurant space.

For those looking for some green space to break up the concrete, windows and parking spaces, the project will have three acres of tree preservation, four acres of a dedicated “central park” with water features and a network of trails that will connect to Raleigh’s Capital Area Greenway system via Big Branch Creek.

The project will, of course, host lots of residential space as well. Up to 1,275 units are slated for the project and 300 hotel rooms will be able to accommodate short and long-term stays.

For a look into the details of the project, the contractors and developers have made video renderings of the outside of The Exchange Raleigh and an interactive look inside 1000 Social.

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