About Restoration Experts of North Carolina

Troy and Austin were extremely pleasant, professional and knowledgeable during our mitigation. They were thorough with what to expect and the next steps during the process. During the mitigation process, they were respectful of our home and property. We would highly recommend them!

We were very pleased with our service. Troy and Austin did a great job. They were respectful of our home and the work was performed in a neat and timely manner.

Great Job, Will definitely work with them again.

Very courteous and efficient and things could not have gone better.

Very friendly, and very concern about the family needs.

We had a wonderful experience with Restoration Experts of NC. Our laundry room flooded and you would never know it! Floor installation and paint job is flawless. I would absolutely recommend working with them!

Did a very good job with repairing the water damage that occurred. I would definitely recommend.

We had a small water leak that we caught early, but I called these guys to see if they'd check it out just to make sure there was nothing else needed, they came out promptly, were very professional and told me that I'm all good. They did not even charge me for the visit. Next time I have an issue will call them again for sure.

I can offer an unreservedly positive recommendation for Restoration Experts, Inc. Shane worked effectively with my insurance company, providing thorough, well documented estimates for the full breadth of services required to completely restore water damaged areas in my home. The Project Manager, Andrew, clearly communicated and expertly negotiated schedules throughout the process to ensure that my expectations were not only met, but exceeded. Work crews performed thorough, meticulous work on time and within budget to mitigate water/mold damage, replace my entire roof, and paint walls and ceilings in several downstairs rooms as well as half the garage. Managers, supervisors and work crew members were efficient, professional, polite and responsive to requests, such as moving large furniture items, etc. On site supervisors identified materials inconsistent with bid specifications and arranged for replacement with upgraded shingles prior to beginning work. My new roof is gorgeous; the indoor and garage paint jobs make the rooms look almost brand new. My neighbors have requested referral information so they can contact Restoration Experts to do their roofs. I will definitely use this company again for future work in my own home.

Dale & his team were great! Came in same night as our water overflow incident and saved us from mold issues and further damage, couldn't be more grateful. Also they were so kind and patient in answering all our questions. They came every day to check how the fans/ drying progress was going, and even texted ahead of time to make sure we were home . It's the little things like that that really make a difference 🙂 Thank you guys so much!

We had water damage in the kitchen cabinet, kitchen floor and crawl space. Restoration Experts responded quickly and sent professionals to our house. They works closely with the insurance company, which makes things much easier for homeowners. We're very satisfied with Shane (Operations VP), the project manager Andrew and their crews' work. Highly recommended for the quick response and high quality work.

Absolutely Amazing Service from Dale Pope at Restoration Experts. We were doing some renovations and had walls removed. The insulation appeared to have mold. We called them and they literally were able to come out within an hour of calling to do an evaluation. Dale was friendly, on-time and most importantly honest. We did not end up having mold and was a huge relief as this was the kids bedroom. Based on this one experience, we will have them as a go-to for any issues in the future. THANKS SO MUCH DALE AND TO THE RESORATION EXPERTS TEAM!!!

We are so pleased with the work Restoration Experts of NC did on our home. After a wild hailstorm came through we weren't sure what to do. Daniel and his crew (Dale, Frank and others) went above and beyond to repair and improve our home. They were considerate and super kind to my wife and two boys throughout our project. They did an amazing job working around the rainy weather and the end result is better than we could have asked for! Highly recommended for service and quality of work!

I'm in the process of selling my home while working with a relocation company. The home inspector found a small area of suspected mold so I called Restoration Experts to come out and remediate the spot as required by the relocation company. Dale came out but believed that the spot was a stain and not a true mold growth. He told me he wouldn't feel right charging me for remediation and instead told me a cleaner to buy and spray on the spot to cover my bases. He also wrote a note detailing his findings to the relocation company for me. Dale went above and beyond for me.

Very promptly responded to my inquiry, very thorough, very professional.

Highly recommend this company! We had a mold problem and Jake came out ASAP and answered all our questions. He told us what was the best way to effectively get rid of it at a reasonable cost without worry of chemicals with having pets and a newborn. We now are mold free! I also need to give a shout out to Patti, who works in the office.. she was a great help in getting everything set up.

I cannot say enough about my experience with Restoration Experts. In a time when I was distraught with significant damage to my home, having this company as YOUR representative made all the difference. It is clear they have operationalized EXCELLENT customer experience. That being said at the end of the day not only is what company you choose which can make a difference but who executes on the service matters. I must give huge props to both Jake Nix and Frank Burke for their empathy, professionalism, constant communications, timeliness, and willingness to answer any and all questions I had, no matter how long it took. I HIGHLY recommend this company....and if you have the opportunity...ask for Jake and Frank. PS I am so pleased with my experience thus far I am engaging them for the entire repair work.

Jake came out today and did an inspection for possible mold remediation. Very courteous, kind, and professional! He was thorough and honest. Jake answered all of our questions and gave us a detailed report with photos. We highly recommend!

Jake came out today and did an inspection for possible mold remediation. Very courteous, kind, and professional! He was thorough and honest. Jake answered all of our questions and gave us a detailed report with photos. We highly recommend!

Jake came out today and did an inspection for possible mold remediation. Very courteous, kind, and professional! He was thorough and honest. Jake answered all of our questions and gave us a detailed report with photos. We highly recommend!

I highly recommend Restoration Experts of NC! They were timely, professional, and knowledgeable. My husband and I hired them for restoration services in our newly purchased home, specifically from previous water damage. Dale and Frank did a phenomenally detailed job and provided great customer service. I would definitely hire them again.

Restoration Experts was great! On Sunday Morning our kitchen ceiling was showing signs of water damage. I responded to their googled listing and was called back Sunday night. Early Monday they arrived to assess the damage and immediately started to remedy and fix it. They had to dry out the bathroom above the kitchen and the space between the bathroom floor and kitchen ceiling. Then they had to replace the ceiling drywall, kill the water stains, and repaint the ceiling and all connecting ceilings. In the process they willing repositioned a light fixture. They finished one day and at the end of that day I could still see water stains, so I contacted them. Early the next morning they arrived and corrected it. During the time they worked on our house, the approximately 10 different men were always punctual, personable, helpful, careful of our belongings and considerate. I rarely rate things at the highest, but they deserved far more than the highest! Tyler Wallace was absolutely the best.

Everyone I dealt with from the Estimator to the Production Manager, and the teams who came to move the furniture, to the installers - all were professional and did an excellent job. I would call them again if needed.

We had Restoration Experts of NC come out to look at some possible mold in our home. Although we didn't end up having to use them for work, they were thorough in checking our home to make sure we didn't have any issues. I would definitely use them for future needs!