Water Damage Restoration

If you have an emergency, please call 919-557-7900 to speak with someone right away.


When water damage strikes, speed is of the utmost importance. Significant additional property damage, such as mold growth and major damage to wood floors, cabinets, drywall, insulation and other structural materials and contents can occur when buildings are not dried quickly.

Restoration Experts of utilizes the latest in high tech inspection tools, including thermal imaging, to determine the extent of the damage. The water is then extracted and the structure is dried, all while extensively monitoring and documenting the process.

An IICRC certified technician is employed on every loss and all work is done to the proper Standard of Care. We also specifically address any health hazards that can be associated with more severe categories of water damage.

There are three categories of water damage, and each type must be handled differently. If losses are not properly treated according to the correct Standard of Care, mold growth, structural deterioration and a variety of health hazards can result.

  • Clean Water comes from frozen or broken pipes, ice maker hoses, failed water heaters, roof leaks, etc.
  • Grey Water is water that has been used to clean something and may contain contamination or soiling (food, laundry soils, body oils/soils, etc.). Grey water usually originates from washing machines, dishwashers, tub overflows, spas and the like.
  • Black Water comes from toilet, sewer and septic system back-ups or overflows and contains human and/or animal waste. Thousands of disease causing viruses, bacteria and protozoa can be present in black water and serious illnesses can occur if not handled correctly.